INTRACLASS#12

TOPIC: Organizations that learn.

OBJECTIVE: To analyze strategies and disciplines for continuous improvement.

Disciplines.-

•  Personal Domain.
•  Team learning.
•  Mental models.
•  Shared vision.
•  Systematic thinking.

Information systems.-

Elements:

•  Information entry.
• Exit of information.
•  Processing: sort, order, calculate, feedback.
•  Entities: Suppliers, customers, regulatory agents, shareholders and competitors.

Information Subsystems.-

1.  Transaction Processing Systems (TPS).
2.  Systems of work of knowledge (KWS).
3.  Support Systems for Decision Making (DSS).
4.  Management Information System (MIS).
5.  Executive Support System (ESS).

RESULT:

We learn about strategies that organizations can apply to take good desitions in their business and to know how influence behavior of consumer in organizations.